cPanel has been number one in server hosting ever since its inception in 1996. It simplified the hosting game and made it incredibly accessible to both experts and novices alike. Its easily-navigable graphical interface makes it easy to manage your website whilst containing advanced security features that protect your data and website!

It’s only natural that the best web hosting providers in Australia will optimise this platform to your business advantage. But to ensure that you are choosing the right provider we recommend you ask the following questions:

  1. Do you guarantee a high amount of uptime?

Because what’s the point in using world class cPanel hosting if your provider can’t even guarantee optimal uptime? It’s 2024, and it’s highly likely that you do a lot, if not most, of your business online. Therefore, you simply cannot afford to partner with a provider who cannot guarantee 99.99% uptime. This is because even losing half an hour of uptime could be incredibly detrimental to your sales and potential opportunities.

Therefore, before you move onto any other questions, be sure to ask this: can you guarantee 99.99% uptime?

  1. What about your security features?

From cPanel hosting, through to your Microsoft 365 business email and everything in between, you need a provider that is going to offer advanced security features. The web is becoming a decidedly murkier place, with a constant influx of cybercrims looking to commit their sneaky deeds against whoever isn’t properly protected.

But it’s not all doom and gloom, especially if you have a provider who cares deeply about your web and data security. Therefore, the next thing you should ask them is this: do you provide essential security services like firewalls, malware scanning, SSL certificates and more. If not, steer well clear – you’re not talking with a serious host!

  1. How often do you perform backups?

You need routine backups to ensure that your data is restorable even in the face of human or natural disaster. You need the assurance that, even if your data were to be compromised, you would be able to retrieve and continue to leverage it despite an apparent setback. This is why you need a team who provides routine backups and will ensure that your data is retrievable even when you think you’re staring down the pits of informational abyss.

  1. Can I transfer my current website to your network?

Your new provider should be a comprehensive expert on hosting and that includes the smooth transfer of your current website. They should be able to provide a quick solution that will have you part of their network in a matter of minutes (not hours!) and absolutely minimise any downtime you might be worried about. A seamless, streamlined transfer is imperative for modern companies looking to stay online for the bulk of this process and your provider should offer it as a given.

  1. Do you offer round-the-clock support

Given that the Internet is where many companies do the bulk of their business it is only natural that they should expect round-the-clock technical support. This means a team that is going to be there to support you at all times, providing 24/7 assistance should you ever need it. There is no reason for you to be without technical support in 2024 and your provider should be there to accommodate this need.

So, if your potential provider ticks the above-listed boxes, then you have likely found yourself a winning team!