Even when tested with a worldwide pandemic, the healthcare industry didn’t crack. While it’s true that most medical staffs deserve all the credit in the world, they’re a large cog in an even larger machine. Healthcare payers, such as the countless health insurance companies enabling patients to receive care, are significantly challenged when it comes to recovering lost money. Healthcare facilities, namely pharmacies, will find results from compliance audits that reveal some form of a recovery opportunity in most cases. Rather than losing on potentially millions of dollars year after year, these healthcare organizations often turn to a reliable business process outsourcing (BPO) partner to handle their payment recovery efforts on their behalf.

With an established partnership, staff members are can concentrate exclusively on fulfilling their responsibilities and can avoid being overwhelmed by any recovery efforts. Take a moment to check out the infographic paired alongside this introduction for more information on improving your payment recovery efforts in connection with a BPO partner.